{"id":739,"date":"2024-01-18T19:02:16","date_gmt":"2024-01-18T17:02:16","guid":{"rendered":"https:\/\/cleaneasybugaderies.com\/preguntas-frecuentes\/"},"modified":"2026-03-02T00:11:45","modified_gmt":"2026-03-01T22:11:45","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/cleaneasybugaderies.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<section class=\"l-section wpb_row inrHd hdMd hide_on_tablets hide_on_mobiles height_small\" id=\"sldMd\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container hide_on_mobiles\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper us_custom_2756c131 align_none valign_bottom\" style=\"--vwrapper-gap:0rem\"><div class=\"wpb_text_column us_custom_4a593b65 us_animate_this\"><div class=\"wpb_wrapper\"><h1>Preguntas frecuentes<\/h1>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_a518f36e us_animate_this\"><div class=\"wpb_wrapper\"><h2>Esperamos responder a todas sus preguntas.<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row inrHd hdMd hide_on_default hide_on_laptops height_small\" id=\"sldMd\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container hide_on_default\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper us_custom_c7073201 align_center valign_middle\" style=\"--vwrapper-gap:0rem\"><div class=\"wpb_text_column us_custom_4a593b65 us_animate_this\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\">Preguntas frecuentes<\/h1>\n<\/p>\n<p style=\"text-align: center;\">\n<\/div><\/div><div class=\"wpb_text_column us_custom_a518f36e us_animate_this\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center;\">Esperamos responder a todas sus preguntas.<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"tabMd\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"re18\"><button class=\"w-tabs-section-header\" aria-controls=\"content-re18\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfQu\u00e9 servicio ofrec\u00e9is en Clean &amp; Easy La lavander\u00eda del barrio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-re18\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ofrecemos dos tipos de servicio. La <strong>lavander\u00eda autoservicio<\/strong> situada en Rambla Badal, 56 Sants, Barcelona y la <strong>lavander\u00eda a domicilio<\/strong> para particulares y empresas. En este servicio recogemos, limpiamos, secamos, doblamos y entregamos tu ropa en 48 horas. No ofrecemos el servicio de planchado pero ofrecemos el servicio de manchas dificiles por solo 5\u20ac extras.<\/p>\n<p><strong>El horario de la lavander\u00eda autoservicio<\/strong> es todos los d\u00edas del a\u00f1o de 8h a 22h. <strong>El horario del servicio a domicilio<\/strong> es de lunes a viernes de 9h a 21h.<\/p>\n<p>Todav\u00eda no ofrecemos el servicio de tintorer\u00eda.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q076\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q076\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfLas coladas que hac\u00e9is en Clean &amp; Easy son respetuosas con el medio ambiente?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q076\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Utilizamos <strong>productos ecol\u00f3gicos<\/strong> para reducir el impacto al medio ambiente. Adem\u00e1s tambi\u00e9n tenemos <strong>dosificadores autom\u00e1ticos<\/strong> para subministrar la cantidad adecuada de detergente y suavizante cuidando tu ropa y minimizando los productos al alcantarillado.<\/p>\n<p>Nuestras lavadoras profesionales <strong>reducen el consumo de agua y electricidad<\/strong>, como la iluminaci\u00f3n led que tenemos en la lavander\u00eda para ayudar a nuestro planeta.<\/p>\n<p>Adelante planeta!!<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i27a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i27a\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfQu\u00e9 hago si tengo problemas a la lavander\u00eda de autoservicio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i27a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ll\u00e1manos al <strong>640 11 37 24<\/strong> o escr\u00edbenos a <strong>clean.easy.bugaderies@gmail.com<\/strong> e intentaremos resolver el problema.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"x465\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x465\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfQu\u00e9 hago si necesito una factura?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x465\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Escr\u00edbenos a<br \/><strong>clean.easy.bugaderies@gmail.com<\/strong> con tus datos y te enviaremos la factura.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z64f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z64f\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfC\u00f3mo preparo mi ropa para servicio a domicilio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z64f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Nosotros <strong>llevaremos una bolsa de tela<\/strong> con la capacidad que nos hayas pedido. Meteremos la ropa en la bolsa y Clean!<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u83d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u83d\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfTengo que separar la ropa para cuando veng\u00e1is a recogerla?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u83d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Si tienes ropa de <strong>diferentes calidades<\/strong>, lo mejor es <strong>separarlas<\/strong> en diferentes bolsas.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"cb0b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-cb0b\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfTengo que separar la ropa blanca de la de color?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-cb0b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>No, <strong>no hay que separar la ropa blanca de la de color<\/strong>. Siempre teniendo en cuenta que <strong>ninguna pieza pueda te\u00f1ir el resto<\/strong> de ropa o echarse a perder.<\/p>\n<ul>\n<li>Toda la ropa la <strong>lavamos junta<\/strong> con el programa normal de 30\u00b0. Si <strong>quieres diferentes programas<\/strong> para tu colada tendr\u00e1s que <strong>separarlo<\/strong> en bolsas diferentes y comunicarnos qu\u00e9 programa de lavadora deseas.<\/li>\n<li>Ten en cuenta <strong>no a\u00f1adir piezas delicadas<\/strong> donde la etiqueta recomienda el lavado a mano.<\/li>\n<li>No nos hacemos cargo de los da\u00f1os de la ropa que se puedan causar para mezclar piezas de diferentes calidades.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nd04\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nd04\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfPuedo cambiar la cantidad de ropa que pido que me limpiais?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nd04\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>S\u00ed<\/strong>, siempre que puedas, ll\u00e1manos al <strong>640 11 37 24<\/strong> para informar del cambio, pero nosotros llevamos bolsas de diferentes capacidades.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"uf04\"><button class=\"w-tabs-section-header\" aria-controls=\"content-uf04\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfPuedo cambiar la hora de recogida y\/o la hora de devoluci\u00f3n de mi ropa?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-uf04\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>S\u00ed<\/strong>, siempre que sea con 4 horas de antelaci\u00f3n. Por favor, siempre que puedas, ll\u00e1manos al <strong>640 11 73 24<\/strong> para informar del cambio.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b149\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b149\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfCon qu\u00e9 antelaci\u00f3n puedo pedir la recogida de ropa a domicilio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b149\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Actualmente. Puedes <strong>contratar<\/strong> tu colada con una <strong>antelaci\u00f3n de 4 horas<\/strong>. Siempre <strong>respetando el horario del servicio a domicilio<\/strong> de lunes a viernes de 9h a 21h.<\/p>\n<p><strong>La entrega<\/strong> de tu ropa se realiza con un <strong>m\u00ednimo de 48 horas<\/strong> y la hora la puedes pactar con la persona que venga a recogerlo.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j34b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j34b\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfC\u00f3mo hago el pago del servicio a domicilio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j34b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>En <strong>efectivo<\/strong> o con <strong>bizum<\/strong> en el momento de la recogida de la ropa. Estamos trabajando para ofrecer otros m\u00e9todos de pago. <\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c562\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c562\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\">\u00bfPuedo cancelar un servicio a domicilio?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c562\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong> Puedes cancelar<\/strong> un servicio a domicilio de manera gratuita, <strong>hasta 4 horas antes<\/strong> de la recogida. Solo hace falta que nos llames al <strong>640 11 37 24<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_1 us_custom_10679678\" href=\"https:\/\/cleaneasybugaderies.com\/es\/contacto\/\"><span class=\"w-btn-label\">\u00bfTienes m\u00e1s dudas? Cont\u00e1ctenos<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"bnrMd\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:8px;\"><div class=\"wpb_column vc_column_container us_custom_60e9caca us_animate_this\"><div class=\"vc_column-inner\"><div class=\"w-ibanner animation_caeros ratio_2x1 easing_ease\"><div class=\"w-ibanner-h\"><div class=\"w-ibanner-image\" style=\"background-image: url(https:\/\/cleaneasybugaderies.com\/wp-content\/uploads\/2024\/01\/Consells-img.jpg)\"><\/div><div class=\"w-ibanner-content\"><div class=\"w-ibanner-content-h\"><h5 class=\"w-ibanner-title\">Consejos<\/h5><div class=\"w-ibanner-desc\"><\/div><\/div><\/div><\/div><a href=\"https:\/\/cleaneasybugaderies.com\/es\/consejos\/\" aria-label=\"Consejos\"><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_de366d1c us_animate_this\"><div class=\"vc_column-inner\"><div class=\"w-ibanner animation_caeros ratio_2x1 easing_ease\"><div class=\"w-ibanner-h\"><div class=\"w-ibanner-image\" style=\"background-image: url(https:\/\/cleaneasybugaderies.com\/wp-content\/uploads\/2024\/01\/Responsabilitat-Social-Corporativa-img.jpg)\"><\/div><div class=\"w-ibanner-content\"><div class=\"w-ibanner-content-h\"><h5 class=\"w-ibanner-title\">Responsabilidad Social Corporativa<\/h5><div class=\"w-ibanner-desc\"><\/div><\/div><\/div><\/div><a href=\"http:\/\/cleaneasybugaderies.com\/responsabilitat-social-corporativa\/\" aria-label=\"Responsabilidad Social Corporativa\"><\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_8c71efed active us_animate_this\"><div class=\"vc_column-inner\"><div class=\"w-ibanner animation_caeros ratio_2x1 easing_ease\"><div class=\"w-ibanner-h\"><div class=\"w-ibanner-image\" style=\"background-image: url(https:\/\/cleaneasybugaderies.com\/wp-content\/uploads\/2026\/02\/correo-electronico-ancho-1024x424.png)\"><\/div><div class=\"w-ibanner-content\"><div class=\"w-ibanner-content-h\"><h5 class=\"w-ibanner-title\">Preguntas frecuentes<\/h5><div class=\"w-ibanner-desc\"><\/div><\/div><\/div><\/div><a href=\"https:\/\/cleaneasybugaderies.com\/es\/preguntas-frecuentes\/\" aria-label=\"Preguntas frecuentes\"><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Preguntas frecuentes &nbsp; Esperamos responder a todas sus preguntas. Preguntas frecuentes Esperamos responder a todas sus preguntas. \u00bfQu\u00e9 servicio ofrec\u00e9is en Clean &amp; Easy La lavander\u00eda del barrio?Ofrecemos dos tipos de servicio. La lavander\u00eda autoservicio situada en Rambla Badal, 56 Sants, Barcelona y la lavander\u00eda a domicilio para particulares y empresas. En este servicio recogemos,...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-739","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u00bfC\u00f3mo conseguir una factura? \u00bfC\u00f3mo preparar la ropa para el servicio a domicilio? \u00bfC\u00f3mo obtener la tarjeta de descuento? o \u00bfQu\u00e9 hago si tengo dudas con el autoservicio?\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/cleaneasybugaderies.com\/es\/preguntas-frecuentes\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Clean&amp;Easy bugaderies - La bugaderia d&#039;autoservei amb servei a domicili a Barcelona\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Preguntas frecuentes de la lavander\u00eda - Clean&amp;Easy\" \/>\n\t\t<meta property=\"og:description\" content=\"\u00bfC\u00f3mo conseguir una factura? 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